Implementing uConnect
Scale your team’s work in a matter of weeks
Our implementation process is a structured, collaborative onboarding experience designed to set your team up for long-term growth and success. With guided training, clear milestones, and hands-on support, your team can confidently build and launch a Virtual Career Center that scales your impact.
Onboarding & Platform Build
Once you’re officially a uConnect partner, you’ll meet your dedicated onboarding lead, who will guide your team through a clear implementation plan designed to balance live training with hands-on platform development.
Onboarding combines guided sessions and intentional work periods between meetings, allowing your team to actively build, configure, and customize your Virtual Career Center with expert support every step of the way.
Here’s what you need to know about the onboarding process:
- Pre-onboarding & implementation alignment
During your pre-onboarding implementation call, we align on your goals, audiences, and strategic vision, review key inputs collected through a short onboarding form, and establish a clear launch plan and timeline. - Brand & site foundation
We work with your team to apply institutional brand guidelines and establish your core site structure, ensuring your Virtual Career Center feels seamless alongside your broader .edu website. - Technical coordination
Our onboarding team partners closely with your IT stakeholders to support technical requirements such as DNS configuration, SSO, SIS sync, and integrations, as applicable. - Weekly training sessions
Your onboarding lead will teach you how to become a uConnect product expert in weekly meetings so you feel empowered and knowledgeable in making updates to your Virtual Career Center platform. To apply and expand your learnings, you’ll also complete the corresponding uConnect Academy training modules in between these weekly meetings. - Guided build & content migration
Between sessions, your team migrates and organizes content, builds pages and pathways, and applies best practices learned during training. Content migration represents the largest portion of onboarding effort, with uConnect providing ongoing guidance to keep progress on track. - Timeline & launch readiness
Most implementations are completed in approximately 5–6 weeks, depending on content readiness and technical requirements. Onboarding concludes with launch planning and a transition to Customer Success for ongoing partnership.
During onboarding, teams quickly see how uConnect helps reduce manual busywork and streamline workflows—freeing up time to focus on strategy, engagement, and student impact while still delivering curated content at scale.
The onboarding team was amazing to work with.
They made the building of the site easy and less intimidating! They answered questions in a timely fashion and had great ideas for layout and design. We could not be happier with this partnership and the site!
Wendy Tappan
Program Director, Northern Arizona University, W.A. Franke School of Business
Post-Launch
Once your platform is live, your dedicated Customer Success Manager becomes your long-term partner in maximizing engagement and driving continued value from your Virtual Career Center. Our approach is collaborative and strategic—we’re in it for the long haul.
Here’s what life looks like as a uConnect partner:
- Your Virtual Career Center evolves alongside your goals, initiatives, and team structure. You’ll work with your Customer Success Manager to continuously refine and optimize your platform.
- You’ll have access to in-depth engagement and performance data to identify trends, uncover opportunities, and support reporting and decision-making.
- While the platform is designed to empower teams to be self-sufficient, you’ll always have access to responsive, high-touch support from real people when questions arise.
- Partners benefit from ongoing access to best practices, how-to resources, virtual trainings, and the uConnect Academy to support learning and growth over time.
Our partners consistently find that their Virtual Career Center becomes a central, strategic hub—bringing tools, resources, and communications together in one place for a better experience for both students and career teams.
uConnect has the best customer success support of anyone we work with, both in terms of resolving immediate needs and supporting longer-term strategy.
The platform itself is fantastic, and that is matched by the incredible support team who always seem at the ready to help us out.
Mark PeltzDaniel and Patricia Jipp Finkelman Dean, Center for Careers, Life, and Service, Grinnell College
